📋Information We Collect
When you use ZenoraIPTV services, we may collect the following information:
- Email address (for sending subscription credentials and notifications)
- Payment information (processed securely by third-party providers — never stored by us)
- Technical connection data (IP address, device type) for service security
- Usage data to improve the quality and reliability of our service
🔒How We Use Your Information
- Activating and managing your IPTV subscription
- Sending your credentials and service-related communications
- Providing customer support and resolving technical issues
- Improving our service, infrastructure and user experience
- Complying with legal obligations where required
🛡️ We never sell your personal data to third parties. Your information is strictly confidential.
🍪Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use them to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Ensure the security of your session
You can disable cookies in your browser settings at any time. However, some features of our website may not function correctly without them.
🗑️Data Retention & Deletion
Your data is retained for the duration of your active subscription and up to 12 months after its expiry. You may request deletion of your data at any time by contacting us.
Your Rights (GDPR)
If you are located in the European Union, you have the following rights regarding your personal data: access, rectification, erasure, portability, restriction of processing, and the right to object. To exercise these rights, please contact us.
📬Contact Us About Privacy
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
- Email: support@zenoraiptv.cc
- WhatsApp: +44 7413 087707