✅Our 7-Day Guarantee
ZenoraIPTV offers a 7-Day Money Back Guarantee on all subscriptions. If our service does not work as expected and our technical team is unable to resolve the issue, you are fully eligible for a refund.
🛡️ You risk absolutely nothing. If ZenoraIPTV doesn't meet your expectations within 7 days — and our support team can't fix it — we refund you 100%.
📋Refund Conditions
- Refund request must be submitted within 7 days of purchase
- You must first contact our support team to attempt resolution
- Refund must be requested via email or WhatsApp with your order details
- Refund will be issued to the original payment method used
- Reseller subscriptions are evaluated on a case-by-case basis
❌Non-Refundable Cases
- Request submitted after 7 days from the purchase date
- Issues caused by your internet connection speed or quality
- Issues caused by your device, hardware, or app configuration
- Misuse or violation of our Terms & Conditions
- Subscriptions that have already been renewed or upgraded
- Cryptocurrency payments (transactions are irreversible)
⏱️Processing Time
After confirming your refund request, the amount will be credited to your account within the following timeframes:
- Credit/Debit Card (Visa/Mastercard): 3–5 business days
- PayPal: 1–3 business days
- Bank Transfer: 3–7 business days
- Skrill: 1–3 business days
📬How to Request a Refund
To request a refund, contact us via WhatsApp or email with your order number and a description of the issue. We'll respond promptly and process your request as quickly as possible.
Request Refund on WhatsApp